Terms of Service & Privacy Policy
Last updated: January 2026
Terms of Service
1. Acceptance of Terms
By accessing or using Dynamic Event Suite ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Dynamic Event Suite provides event organizers with tools for dynamic ticket pricing, social referral management, and event analytics. The Service integrates with third-party ticketing platforms such as Eventbrite.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
4. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service in any way that could damage, disable, or impair the Service or interfere with any other party's use of the Service.
5. Third-Party Integrations
The Service integrates with third-party platforms. Your use of these integrations is subject to the terms and policies of those third parties. We are not responsible for the practices of third-party services.
6. Pricing and Payments
Pricing for the Service will be provided upon approval for access. We reserve the right to change our pricing at any time with reasonable notice to existing customers.
7. Limitation of Liability
To the maximum extent permitted by law, Dynamic Event Suite shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.
8. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.
Privacy Policy
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Event data imported from connected platforms
- Pricing rules and configuration settings
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Analyze usage patterns to improve our Service
3. Information Sharing
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. We may also share information if required by law or to protect our rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your use of the Service. You can control cookies through your browser settings.
8. Contact Us
If you have any questions about these Terms or our Privacy Policy, please contact us at connect@dynamiceventsuite.com